Benchmark Report – Prasad Ramakrishnan, Freshworks

June 14, 2022

23m

The new Freshservice Service Management Benchmark Report from Freshworks analyzed anonymous, aggregated data from 86 countries, more than 4,200 organizations and over 62M unique employee support tickets to unpack the most interesting trends in IT support. (https://freshservice.com/freshservice-service-management-benchmark-report-2022)

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